Privacy Policy for Hearing Our Heritage

Effective Date: September, 18 2023

1. Introduction

Welcome to Hearing Our Heritage ("we," "our," or "us"). We are dedicated to safeguarding your privacy and ensuring the responsible handling of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.

2. Information We Collect

2.1. Information You Provide: We may collect personal information that you voluntarily provide to us when using our website and services. This may include your name, email address, postal address, phone number, and any other information you provide during the interview or purchase process.

2.2. Interview Recordings: We collect audio recordings of interviews with individuals to create custom podcast episodes. These recordings may contain personal information and life stories shared by our customers.

2.3. Payment Information: When you make a purchase, we collect payment information, such as credit card details or other payment methods, to process transactions securely. Please note that we do not store full credit card information on our servers.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1. Creating Custom Podcasts: We use the interview recordings and related information to create custom podcast episodes as per your request.

3.2. Communication: We may use your contact information to communicate with you regarding your purchase, podcast delivery, and customer support.

3.3. Billing and Payments: We use payment information to process transactions and issue invoices for our services.

3.4. Marketing and Promotions: With your consent, we may use your email address to send promotional materials, newsletters, or updates about our services. You can opt out of these communications at any time.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:

4.1. Service Providers: We may share your information with third-party service providers who assist us in delivering our services, including audio editing and hosting services.

4.2. Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights, privacy, safety, or property.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security practices to safeguard your data.

6. Your Choices and Rights

6.1. Access and Correction: You have the right to access and correct your personal information. If you wish to access or update your information, please contact us.

6.2. Data Deletion: You can request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.

6.3. Opt-Out: You can opt out of receiving promotional emails from us by following the instructions provided in those emails or contacting us directly.

7. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [Contact Information].

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

By using our website and services, you consent to the terms of this Privacy Policy.